Consulting Testimonials Dear Mr. Maun:
On behalf of the National Association of State Veterans Homes, I wish to extend my sincere thanks for your wonderful presentation at our 2008 Winter Conference. You have educated us. You have motivated us. You have inspired us! In all my years with NASVH, I have never seen such a strong presentation. On the continuing education evaluations returned to us after your briefing, the marks given by attendees showed a near-perfect 5.0 on a 0-to-5 scale, which is an all-time high for NASVH speakers. Congratulations on a job very well done! I attach a few photographs from our event and hope that you will consider joining us again soon. Your friendship and support are very important to our community. Thanks again for contributing so significantly to the success of our event. Best Regards, Gary Gary Robertson President National Association of State Veterans Homes 5211 Auth Road Suitland, Maryland 20746 301-899-7908 301-899-8136 fax www.NASVH.org National Association of State Veterans Homes On behalf of the members, staff and board of IAHSA, IALFA & HOPE, I would like to thank you once again for speaking at the 2009 Spring Conference & Trade Show. Below we have compiled the attendee evaluations from your session for your review. Please feel free to let me know if you have any questions or concerns. Thank you once again for providing quality education to our members and for helping to make our Spring Conference a success! Session: 4F: Growing Your Medicare Business: Proven Case Examples Comments: Speaker had concrete things to offer from real life experiences. Session: 5F: WORKFORCE 21: Recruitment, Selection and Retention of Quality Comments: Clint always gets his point across - once again, things that we can take back to our homes and use. Delightful presentation and a solid plan for change. Regards, Emilie Perkins -Director of Training & Special Events Indiana Association of Homes and Services for the Aging Thank you so much for speaking at our 29th Annual Medical Staff and Governance Leadership Conference (MSGLC). As you know, people find it increasingly difficult to get aw ay because there are so many demands being placed on their time. Consequently, it is very important that we do not disappoint them when they set the time aside for our conference. The Conference was very successful, and you played a large part in the success. The participants said that it was very worthwhile to have attended. Your Sunday evening keynote address set just the right tone and got the Conference off to a great start. It was so funny to watch the audience because I could see that they were not sure whether they should laugh. Eventually, they could not help but to laugh and see the humor in what you had to say. The feedback I got was that you were terrific on Monday too. I was really sorry that I was not able to sit in on you Monday morning session because I had to make sure that everything was set to go for the general session in the other ballroom. I heard that you were even better in the follow-up session than in the keynote because you got down to giving people very practical ideas and tips on leadership. Inviting you to speak at our 29th Annual MSGLC turned out to be a good decision because you did an excellent job at both sessions. Stella Y. Spear Vice President Maryland Healthcare Education Institute Clint, I would like to thank you for such an awesome talk. What a great way to start the morning! I know that I will be reviewing my notes so that I can implement these 7 keys with my employees. I would have to say the one that pertains to my department the best is #6. The techniques that were discussed will definitely help within my department. By putting humor into the workshop made it very appealing and easy to retain the information. I was so excited to come back and tell my boss! I look forward to receiving your information via e-mail. Thanks again, Raymalee Frank, R.T. (R), Radiologic Technical Supervisor Mount Nittany Medical Center "The attendees really appreciated your presentations and the information given during these presentations! The information given during the Keys to Exceed Seniors Dining Experience presentation was deemed terrific by the attendees a well as the session on Management! As you can see by the tabulated results, some individuals deemed this as the "best ever dietary presentations at our SDHCA conferences!" It was a pleasure meeting Donna and working with her on these sessions. Lori L. Tracy, Assistant Executive Director South Dakota Health Care Association "Clint may be interested to know that of the 16 speakers who presented over the course of 4 days, he was rated the highest. On a 1 (poor) to 4 (excellent) scale, Clint received an outstanding 3.9!" Daniel H. Irwin Executive Vice President ACTS Retirement-Life Communities I have been the administrator at a nursing home in rural Wisconsin for 3 months. There was a great deal of dysfunction & turmoil when the leadership team attended your seminar in Eau Claire, WI on July 26th. Staffing practices were grossly inefficient, ineffective & definitely mismanaged. We used agency on a daily basis ~ sometimes on 2 shifts in 1 day. We were definitely struggling to find our path. I knew all this when I accepted the position, but I also knew that if staff leaders could be empowered & would invest in a new path, we would be successful in changing our culture. My goal was to be the Employer of Choice for our area by January, 2006. The 7 individuals who attended with me were non-believers in "the system" as I described previous experiences. They snickered when I talked about empowering & engaging staff in the decisions & direction of our facility, but they were hungry to read articles I would print from your website. Several times each day I would share my goal. When I spoke with you in Eau Claire, you reiterated strategies & offered encouragement to see the process through to the end. I am very happy to say we are now fully staffed & holding applications until we're ready to hire again. The quality of care as improved. The staff feels invested in the facility and readily accepts opportunities to serve in leadership positions. We have openly welcomed newcomers & have a great mentoring program in place. It took us 33 days to reach our staffing goals. It is important to note that during this time, we turned down several aides & nurses, including a few RNs. We "fired" 3 agency nurses who did not meet our standards for resident care. We did team interviews using behavior-based questions. When faced with questions regarding history or behavior, we spent time discussing how it relates to work habits, attendance, etc. For the most part, we ran with the idea that "History tends to repeat itself". I am proud of the staff for choosing to work with less-than-desired staffing & not 'settle' to have "another body" on the floor so they could have a day off. To reward our awesome staff we are looking at restructuring our scheduling practices to include 12 hours shifts, as requested by the staff. Clint, the former staffing coordinator told the staff (& me) that advertising was futile because there was no one interested in working at our facility. We have hired 9 people (5 CNAs & 4 Nurses) in 33 days & we replaced that worthless staffing coordinator, too! For the first time in more than 2 years, this facility has a full nursing staff (+) our own internal pool. We get interesting looks when new employees get their orientation packets. We include your article, "FAIR", & our P=S policy. Charge nurses also receive "Are You In Charge" & "7 Sets up 17". We lay out the expectation for open communication & problem-solving during the interview process & reiterate it during orientation. We've had a couple of knock-down, drag-outs (in private areas), but they were healthy & resolved some long-standing problems. Thank you for doing what you do & helping us to be better at what we do. If you walk through our building you might see staff giving each other the "co-dependent wave", or poking fun at BMG'ers by helping them "count" ~ usually related to how many residents they're caring for instead of the number of staff on duty. But I guarantee that you will hear staff telling BMG'ers to "Get over it & get busy". We don't tolerate the whining anymore! I am happy to say that we are a team & our focus is our residents & their families. We will be building a new facility & expanding our services. We are in the early stages of fundraising & foundation-building, so the timing with our new attitude & direction is perfect. We are garnering community & professional support for our project. People ~ families, friends, volunteers ~ have noticed the staff walking taller, showing pride in their work and all the new faces. They are telling us that they notice the difference & are vocal about supporting our building project. We have plenty to celebrate & we appreciate the insight we've received from you...through your seminar & articles. Thanks again. Lisa Wiser L.O. Simenstad Nursing Care "Once again, Clint Maun was a hit with Maine Health Care Association! His presentation was fabulous! Nearly 150 participants traveled to Augusta to hear "the man from Omaha" and their comments to me throughout the day were extremely positive. Many of our administrators who saw Clint in October 2002 sent their staff members this time. Participants were arriving in vanloads! They loved Clint's high energy, his humor, and his realistic portrayal of "life at the home." Linda Y. Scott Director of Education Maine Health Care Association First heard Clint speak at a VHCA seminar 1 year ago - took a suggestion and put it into practice - let staff hire staff - started this immediately after the session - so we finished the year lowering our turnover from 47.4% building wide to 29.7% - and reduced LNA turnover by 13% alone!! Staff very much are vested in new employees and their success is the veteran staff’s goal now - much happier workplace as well - not constantly retraining. -Rose Mary Mayhew Bel-Aire Center - Genesis Health Care "I am still
hearing rave reviews regarding Clint's program content, delivery
and all around knowledge of our industry. I will have a very hard
time finding another speaker for our annual convention who can meet
Clint's talents." "As always, Clint has exceeded expectations and we are looking forward to his wonderfully witty words of wisdom at our upcoming staff retreat. Clint is a master at analyzing our board members and bringing out the best in our CEO's. It was such a great thing to listen to someone who actually knows and understands healthcare and housing and all the issues surrounding that. Gladys DeRidder, Executive Director Christian Living Communities "The workshop
was fantastic - very lively, funny" One person said, "Can't
wait to try some things." This session is a must for anyone
who needs to improve their communication skills and be reinvigorated,
challenged and entertained all at the same time. Participants definitely
realize specific ideas for immediate implementation. Mr. Maun can
get a topic or idea across so all can understand it and use what
he presents." Thank you so much Clint! I work as an LPN at NHC Place 3708 W. Brooks Place Sioux Falls, SD 57106 April 29, 2008 Mr. Clint Maun 8031 W. Center Rd, Suite 222 Omaha, NE 68124 Dear Mr. Maun, I am writing to thank you for speaking at our recent conference. You were very popular with our attendees. We received many complements on the quality of this year’s event with several participants remarking that this was “the best” Continuing Care Conference that our organization has offered. I believe that your performance contributed to our overall success. Attendees evaluate the conference sessions and speakers on a scale of 4 (Excellent) to 1 (Poor). The average of the evaluation scores for your sessions ranged from 3.83 to 4.0. We received several write in comments about you and the sessions, all of which were positive. One participant wrote that have an “excellent way of combining humor with the real issues” another said “all I can say is WOW”. I believe that you are doing a wonderful job of sharing your inspiration and insight with providers who are obviously benefiting from it. Thank you very much for sharing your gift with us. Best regards, Wendy Hoe South Dakota Association of Healthcare Organizations "Our members
loved you and want you to return to Hershey! The comments also reflect
that your presentations helped tremendously to make this program
a success. I have never seen such an overwhelming response to a
speaker." "Just a note of thanks for the wonderful presentation you made to the staff. I know for a fact that both the staff and the residents that attended not only enjoyed the time spent with you, but also took some very important concepts away with them." Jane Ipsen CEO Masonic Retirement Center of Washington This letter is written to let you know about the superb quality presentation that Mr. Clint Maun, CSP can do for your organization. "Clint knows and genuinely believes in and cares about what he presents. More importantly he does it in such a phenomenally entertaining way that everyone enjoys it as well as understands what it is he is trying to tell them. People are still talking about him and how great it was to hear him. "Refreshing, Entertaining, Great, Timely, Pertinent" are but some of the words we've heard from the employees since his presentation." Dennis A. Eibe, MHA, MSHR Director of Human Resources Wesley Homes "On behalf of THCA and our members, thank you for presenting at the Detecting Abuse seminars. I am pleased to inform you that the scores for the seminar were very good and the response from the participants was extremely positive. Comments from participants included: "Cheryl is a wonderful presenter and brings a wealth of knowledge to the topic" "The speaker was terrific, knew the subject well and had many personal experiences." "The speaker obviously has been in my role and can identify with our challenges." Laura Savage, BSN, RN Education/Clinical Services Manager Tennessee Health Care Assoc How do I thank you for almost single-handedly making my convention
a huge success? You had the right message at the right time; delivered
it with incredible humor yet sincerity and provided content with
"nuts and bolts." Wow! I couldn't be more pleased or impressed
with your presentations and the evaluation summaries we just completed
only reinforce what I already suspected: Our members loved you too!
You received a perfect 5.0 rating for your general session presentation
and a 4.9 for your afternoon workshop. Incredible scores! (Please
feel free to quote me). "I cannot
express to you how happy I am that I decided to have you make presentations
at our WHCA 48th Annual Convention. Your evaluations are unbelievable,
ranking near perfect scores. I wish I could provide a way in which
I could put you in front of every long term care employee in this
great state of Wisconsin." "I was
extremely pleased with the comments I heard after your presentations,
which included such words as "excellent," "fantastic,"
"tremendous," "amazing." Our conference attendees
were so infatuated with you and your presentation style, they wanted
to investigate your availability for next year's conference!" "You hit
a grand slam by all accounts with your presentation. On a scale
of 1 to 5, with 5 being the highest, participants rated your session
a 4.67 for content and a 5.0 for delivery. You have the distinct
honor of being the only speaker in recent memory to receive a perfect
5 rating! Some of the written comments we received were as follows:
"Concrete suggestions, valuable take home tools." "Excellent!" "The comment
on your session that I love (and can relate to) is: "Excellent!
Mr. Maun can't be beat! I got up at 4:30 a.m. to be sure I got there
in time to hear him, and I like to sleep in." "As you
can see from the summary sheet you were a big hit. You had 47 out
of 50 ratings of 5. I believe these are the highest ratings for
a seminar yet. We have heard nothing but raves about the seminar
and everyone wants to know when you'll be coming back." I just wanted to say thank you to you for your fabulous & amazing presentation yesterday for Mariner Day 2004. Everyone loved your attention to detail, main messages & insights, quick wit, and silver tongued phrasing that made lightning look like it needed the energizer bunny!!!! They loved the way you engaged them, and blew them away with how most speakers come talk at or around a subject matter, but you really knew your stuff precisely and minutely! The "Kleinites" will never be the same! (...and I don't think I have ever seen Guy laugh so hard!) I was wondering if there is a possibility if you could send to me some of your handouts, buttons, and cards that you brought to the presentation? I was busy doing the event and was not able to get over to see them. Please know how much we really enjoyed having you as our keynote! I hope you get some rest and down time soon! Safe Journey! Kathleen Harman Mariner Day 2004 Kathy: I'm happy I paid Clint in advance...it obviously inspired him to "great heights". Our evaluation forms are very "simplistic". We ask that attendees to rank -- 1 -- excellent 2 -- average 3 -- could be improved in two "areas" presentation/style and content helpful to me in my role Here are the results from the two groups to which Clint presented: Leadership teams - 59 completed evaluations 56 rated Clint a 1 on presentation | 3 rated him a 2 in presentation 57 rated Clint a 1 relative tot he value of his content | 2 rated him a 2 There were another 39 evaluations from Board Members for his afternoon presentation: 38 rated Clint a 1 on presentation | 1 rated him a 2 34 rated Clint a 1 relative to the value of his content | 5 rated him a 2 Seems to me that he was well received If you have any questions, get in touch. Please greet Clint from all of us here at Regional Health - and tell him (again) thanks for doing such a great job. Happy Holidays to you, Clint and all who were so helpful as we did this event. Dick Regional Health On behalf of THCA and our members, thank you for presenting at our 16th Annual Conference
for Department Heads held in Nashville on February 10, 2005. I am pleased to inform you that
the scores for the seminar were very good and the response from the participants was extremely positive.
Sincerely, Sandee Leland Tennessee Health Care Association Another great job! It's been great working with you both and I'll be in touch regarding our National Conference. Thank you. Clint Maun - Comments - Session 1 Excellent - very positive presentation Great knowledgeable speaker. Fabulous! Clint gave many important pieces of information in a very humorous way. I haven't laughed this hard in a long time, and learned soooo much! Session 2 Entertaining while helpful I think it would be wonderful for front line care providers to meet Clint and hear him. I feel energized and ready to go back and continue feeding the fire for change. Very powerful and caused me to reflect on my own behavior Click here for more information. Click here for more information. Lori Gordon Press Ganey Associates, Inc. Thank you for speaking at the Washington Association of Housing and Services for the Aging (WAHSA) Winter Conference in Olympia, February 21. WAHSA is committed to providing quality education to our members. To that end, we survey participants during the conference, and as expected, your sessions both earned high ratings for their content and delivery. We use a rating system of 1-5, with 5 being "Strongly Agree". General Session: "7 Keys to Personal Success & Happiness in a Healthcare Job"
Comments: Great start to conference - humor was "healthful" Excellent! Very entertaining and engaging. This was wonderful - I look forward to sharing ideas and concepts with others at work. Very engaging - felt like he had "been there". Loved the use of humor to get points across. Always fun and relevant. Breakout Session: "7 Keys - Culture Change"
Comments: Innovative ideas - to take back to facility. Very good tools and suggestions to take home and implement. Again, thank you for sharing your expertise with us at our Winter Conference. I look forward to working with you again in the future. Jeanie Belcher Washington Association of Housing and Services for the Aging "Way to
go! You are the first speaker to ever achieve a perfect score!...You
were the success of our conference...I have no words to express
my gratitude for the mark of excellence and motivation you brought
to this conference." "I want to take this opportunity to thank you for presenting at our Annual Activity, Social Services, Nursing and Dietary Workshop. The attendees really appreciated your presentation and the information given during these presentations! The information given during the session on falls was deemed great by the attendees! It was a pleasure working with you on these sessions." Lori L. Tracy Assistant Executive Director South Dakota Health Care Association South Dakota Health Care Association "Clint, you have a way of giving the attendees useful information and ideas they can actually use in their facilities while keeping it fresh and entertaining; they always want you back. When we asked attendees how the seminars could have been improved, we received comments like: "Nothing - in my seven years of attendance, Clint is # 1 above all others I've seen." And, "Please keep Mr. Maun on our conference agenda - he always brings something new!" Cathy C. Westberry, RN, BSN Director of Administration Florida Health Care Association I wanted to write express my pleasure I was given to
participate in Clint Maun's presentation at the Sioux Valley Regional Health Services meeting in Sioux Falls, SD
last week. Clint delivered eye-opening information to those in leadership roles regarding how to work as a
team. "Greetings!
We were expecting great things from this seminar, and Clint delivered,
even exceeding our expectations! He is such a dynamic, exciting
presenter who knows the long term care business. Some of the comments
we received on the program evaluation were: "Great! Right on,
everyday problems addressed. Great Solutions." "Clint
Maun is a wonderful speaker - he knows his business and he is able
to give great suggestions for HC system." April 25, 2008 Clint Maun Maun-Lemke, LLC 8031 W. Center Road Suite 222 Omaha, NE 68124 Dear Clint: Herrin Hospital would like to thank you for visiting us and speaking to our organization’s employees and management staff. We are still hearing our staff and management talk about your message and you absolutely made an impression on them. We still see people in the hallways “scrunching their nose up” and saying, “It’s not fair, it’s not fair”. Your candor, your humor, and your message are impressive and draws attention to the issues that organizations everywhere face and need to hear. We would highly recommend you and the message you bring to other organizations. Again, thank you, and we look forward to seeing you and hearing you again. Yours truly, Teresa Lovellette Human Resources Manager Herrin Hospital Herrin Hospital "This was a wonderful experience. I was totally renewed by Cheryl Boldt's lecture. She had some extremely fascinating ideas." Thank you for making another successful, interesting, worthwhile conference!" "Tremendous!" "Well Organized" "Personal touch" in this organization is evident!" Iowa Assoc. of Homes and Services for the Aging "We truly
enjoyed having Clint as our guest for our Inaugural Heart of Leadership
Conference. The only negative I can think of is that he will be
near impossible to improve on next year. Some participants left
comments about the event: "Enjoyable - many interesting and
good ideas to mull over will keep me on the think ball."
"Excellent facility, great speaker very worthwhile."
"We need more of this a Great!" "The moment you began to speak, it was clear that we
made the right decision in choosing you to deliver our keynote at our annual
meeting. You were exactly what we were looking for. Everyone left empowered. I
was so impressed with your keynote that I will be recommending you as a speaker
for future conventions. You have a gift and can impact many lives with your
inspiration." Good Morning Cheryl I attended your workshop through the Iowa Health Care Association and you made mention that we could email you and you would send a list you said you had on cause of behaviors.. I would appreciate that list… P.S. I also wanted to let you know that I really enjoyed your workshop and your ideas… I have attended so many workshops over the past 21 years as an administrator and it was refreshing to hear some new ideas for a change.. Chris Wolf, Administrator Heritage Care Center "Applause! Applause! Applause! What a thrill it was to bring you to Johnstown! As expected, the evaluations brought high ratings and rave reviews! One week later, there is frequent reference to the tips shared during your presentation." Louise Pugliese, RN, MSN Director of Education Memorial Medical Center "You are
always a favorite with the members of OHCA. Not only is your information
timely, on target, and vital to survival in today's healthcare climate,
your presentation is upbeat and lively - no sleepers in your sessions!"
"Fantastic!
Those are the resounding words that came from the attendees' mouths.
Your humor and motivational talk about leadership hit the target." "How can
I adequately thank you enough for giving me the courage to reach
out and become a leader with honesty, specific goals and consistency!"
Thank you so much for presenting Leading the Day at the 12th Annual KHCA NAC DON/ADON Conference. Your presentation was of real value to our participants. I really appreciated the way you interacted with the participants and used their experiences to reinforce your message. Linda MowBray Education Director Kansas Health Care Association Kansas Health Care Association "Very good speaker, good topic, good handouts, enjoyed the videos; very motivated - lots of really good ideas-learned a lot of good information. Learned new things to approach the day, staff, myself, residents. Open forum of discussion is good; Cheryl knows what she is doing." National Association of Long Term Care Administrators Donna has done a great job representing our professional association with media contacts and promotion opportunities. She communicates so effectively with all markets and always with professionalism and humor. You can't go wrong with this innovative and committed nutrition professional." Susan M. Peterman, RD, CD, Past President Madison District Dietetics Association Thank you so much for speaking at Idaho Health Care Association. Your presentations to our Medical Directors were perfect- I appreciate your willingness to customize. Clint's keynote was great- all reviews are positive- people loved having a "funny guy" who knows what he's talking about in LTC. All the nurses loved Cheryl's presentations too. We had a last minute cancellation of a renowned pressure ulcer speaker because of cancelled flights due to a hurricane where he was coming from. Cheryl was speaking at the same time and offered to add some material regarding systems to prevent pressure ulcers. No complaints regarding of a cancelled class! Wow! Thanks for saving my bacon! Robert Vande Merwe Executive Director Idaho Health Care Association "Clint's presentation was extremely well received. Participants enjoyed Clint's use of humor while discussing substantive issues. Attendees found your session excellent and motivating. You always present new and valuable information, and the attendees have asked us to "bring you back!" We enjoyed working with you and look forward to "bringing you back." We recommend you highly to any organization looking for a speaker with knowledge, wit and integrity. Thank you again for your efforts on our behalf." Rose M. Hughes Executive Director Montana Healthcare Association "Donna was a speaker for the 2005 American Dietetic Association's Annual Food and Nutrition National Conference. Donna presented "Motivating Forces-Combining Positive Attitudes and Negotiation Skills for Career Success." This priority session was filled to capacity and Donna impressed her audience with not only her humor and energetic personality but her professionalism as well. It was evident from the positive feedback that Donna was by far one of the best speakers at the conference! Donna's insight into human nature and ability to turn negatives into positive outcomes are unique gifts that she enthusiastically shares with others. I would welcome the opportunity to hear Donna speak again. She is both an inspiration and a credit to her profession." Joan C. Strycharz, DTR, Chair - Dietetic Technicians in Practice American Dietetic Association's Annual Food and Nutrition National Conference Hi Kathy (and Clint), The MPRS society really enjoyed having Clint for a speaker. Everyone left very motivated and with quite a few “take aways” to use in their communities. We did not do formal evaluation sheets for his presentation (we honestly forgot) but all the feedback that we have gotten has been very positive. He is always an entertaining speaker and everyone learned a lot. The Dunwoody Village board member that attended enjoyed his fast pace and his humor. Our CEO and CFO just liked his entire presentation. We received NO bad comments! Also, thank you so much for the goodies that you sent to me. I really appreciated them and am using the mug every day— Thanks! Elaine Kaiser, C.A.S.P., Director of Marketing Dunwoody Village MPRS Society "I would like to take this opportunity to thank Cheryl Boldt for participating in our 2003 Fall Convention. The feedback thus far has been very positive which, is a direct reflection on the quality of facilitators utilized this year. Tracy M. Alter Director of Education & Public Relations New Mexico Health Care Association "Clint, I wanted to share with you that your visit and message was a resounding success. Several times a week I hear a reference to "BMGs" or the differences between the five generations we work with on a daily basis! Many thanks for your timely message and the fun you infused in the day. Pamela J. Good, Director Resource Management/Special Projects Susquehanna Health System Hey!
Clint, how can I order some more NO BMG buttons!
An update: We have been Agency Free since 7/10/06!!! We had a one year
celebration in June. The staff got to hit Toni and I with pies for a price. We
raised over $600 for the American Heart Fund.
Also, We have cut our Turnover by 50% from last FY.
Life is good at Richfield! We are making a lot of $$$$ too as a by product of our efforts and according to our Qi's, State Surveys, and Family satisfaction survey, our patient care has improved immensely!!!!! Thanks again for your help and support! Richie Alba, Administrator Richfield Recovery & Care Center
These comments were provided by employees at Crista Senior Community
and were submitted by Robert Howell.
Robert Howell Administrator Crista Senior Community Donna spoke five separate times for our organization, each time for one hour of an eight hour in-service. She was the consummate professional. Donna always confirmed her engagement prior to her scheduled dates, arrived early and prepared, was flexible when technical difficulties or interruptions occurred and even offered to cover when the presenter scheduled to follow her did not show up. “Easy to relate to and follow. A great addition!” “Loved her speech! Applied to both my job and life.” “Donna Manring was worth the whole day.” Kristen Anchor Oakwood Village Oakwood Village "I wanted to express my sincere appreciation to you for speaking at our Planning Session! Not only were you motivational and inspirational but you imported so many marvelous ideas. Clint, you truly have uncommon vision. Everyone thoroughly enjoyed you. Jeanne Ward Vice President Patient Care Clint always does a great job...but this time was the best! There was alot of "substance" along with the laughs! Attendees remarked that they had lots of "take homes" to implement and that was the goal of this seminar! Mission accomplished!!! As you can see from the evals.....OK Loves Clint!!! Thanks Clint for a great program! Mary Brinkley OKAHSA "Thank You" for the outstanding presentation you provided at our annual convention in June 2004. Speaking to a group of approximately 250 owners, administrators and nurses for 6 hours and actually keeping them in their seats says so much. I have never seen an education program that kept the interest of so many people." Thank you again, Clint Maun for such a wonderful presentation - the standing ovation you received at the end made me, the Education Director, feel good. Connie L. Cook Education Director Oklahoma Association of Health Care Providers "You were
a raving success. Not one negative Comment! Thank you for two successful
programs. I have been too many inservices and have never experienced
one better than this one. Clint is the best." "Thank
you from all of us at AAHSA for your participation as a faculty
member at the 37th Annual Meeting and Exposition in Los Angeles,
CA. Our membership greatly benefited from the experience and expertise
that the faculty offered at this meeting. For your information,
we offer the following report of the evaluation scores you received
from attendees. Scores are based on a scale of 6 (excellent) to
1 (poor): 125B, Putting People First=Organizational Success - 5.77;
133G, POWERTOOLS for your Marketing Success - 5.91; 58A, Turf Wars:
The World of conflict Management - 5.79; 158B, P.O.W.E.R.: Positive
Outcomes With Essential Revenue - 5.87; 103B, Recruitment, Selection
and Retention of Quality Employees - 5.84" "On behalf of THCA and our members, thank you for presenting Principles of LTC for Charge Nurses. Comments from participants included: "Cheryl Boldt did a great job! She was very knowledgeable on the subject without being boring. She knows her material and puts it out there in a way that is easy to understand. She did an excellent job of staying on task and completing each aspect in a timely manner" while another commented "The content of the seminar was very educational. It made me look at what kind of charge nurse people see in me and in myself." Laura Savage, BSN, RN Education/Clinical Service Manager Tennessee Health Care Association "Thank you for your assistance with these seminars. It was a true pleasure to be able to review the evaluations and see how much the attendees enjoyed listening to Cheryl and being a part of this. Cheryl's expertise on the subject matter aided those that attended by enhancing their skills and comfort level of being a charge nurse. Cheryl Boldt did a great job! Laura Savage, BSN, RN Education/Clinical Service Manager Tennessee Health Care Association "It was a pleasure working with you to plan our recent seminar. "Quality and Customers in Long Term Care." You certainly made my job as Education Director a lot easier. Cheryl, I appreciated your prompt responses to my questions and requests as well as your regular calls and e-mails to check in with me. Your attention to detail in the planning stage was in large part why the program went off without a hitch." Linda Scott Director of Education Maine Health Care Association
Quality Assurance Through Motivated
Employees 2008 Comments: Ø
Clint Maun is a very good speaker. Held my
interest. Made me think about solutions in an entertaining way. Ø
Really enjoyed. Ø
Great Presentation skills. The humor keeps
our attention and helps the points he makes stay in my mind.
Excellent! Ø
Wonderful speaker. Motivating. Ø
Great! Ø
Wonderful. Held my attention. Ø
Very good. Repeat speaker, but not a negative
thing. Very good presentation. Ø
Great! Ø
Great speaker with great
ideas! Ø
Awesome! Ø I
hope to implement the ideas Ø
Great! Ø
Absolutely great, as usual. Ø
Excellent! Fantastic speaker. Bring him
back. Ø
Fantastic. Bring him EVERYTIME Ø
Fantastic presentation! Ø
Best speaker yet! Ø
Bring him back whenever possible. Best
motivational speaker. Clint is a 10+ and his presentation is a
20+ Ø
5+++++ Ø
Excellent! Get him for a longer
period. Ø
Great! Love this man. He is interesting and
he makes the hours FUN! Ø
Very motivational Ø
Great! Ø
Wonderful as always Ø
Funny! Entertaining Ø
Thank you. Ø He
is still great! Ø
Very good and motivational
speaker Ø
Excellent speaker with valuable information
in an interesting way. Ø
Welcome speaker anytime.
Georgia Health Care Association "Your presentation
was a success. Selected attendee comments: "Could have listened
to him all day. Excellent!" "We need more speakers with
knowledge, content and presentations like Clint Maun"
"Best at convention." "Clint Maun continues to be
the highlight of speakers." "Seven
words - "Boy, did you make me look good!" My exclamation
point key was getting tired when typing the comments from your May
9th, 2001 session. This comment from a member sums it up: "Clint
Maun was very motivating - he gives me incentive and motivation
to return to work". Thank you very much." "You were
absolutely wonderful! And you were EXACTLY what was needed
to kick off our convention! I knew you were going to knock their
socks off! You have such a talent and you are so pleasant to work
with. Thank you very much for being a part of our convention." Clint, you are always "on" and you were terrific once again last evening. People really love your talk, and it fits in so well with the content that Jo covers. The two of you are a winning combination for NMLI/CMLI. I am always amazed that you deliver the same message but differently each time. Kathy, it was such a pleasure to finally meet you. I am so glad that you came for dinner, even though that was quite a distance for you to come to get a meal. I was not expecting to see someone with so much glamour. I already knew that you had your act together but was not expecting it to be packaged so beautifully:) You have it all and are nice too, and that is quite a combination. Thank you for the holiday gift that arrived today. You always select something very special. I like the attractive multi-purpose butane lighter and plan to keep it with your flashlight as part of my emergency survival kit. I hope to only use it when there is temporary power interfuption and not in response to a Homeland Security event. Wishing both of you a safe and happy holiday season! Kathy, if you come again with Clint, please consider yourself invited. It would be lovely to see you again. Stella Y. Spear Vice President Maryland Healthcare Education Institute "Thanks
so much for once again being a highlight of our Convention and Trade
Show. Your sage wisdom on recruitment and retention couldn't have
come at a better time, and I can guarantee that everyone of my conventioneers
would agree one hundred percent." "It sounds like it was as good for you as it was for me! You were exactly what I wanted. I think everybody left empowered to have a great day, everyday". "I was very impressed thay you researched our association. To me it sent the message that you were there for us! I also leaned a new meaning for the acronym IAAP - If at all possible. I was so impressed with your keynote that I am going to recommend you as a speaker for future IAAP conventions. You would be awesome!" Wisconsin Division of IAAP On behalf of the nurses of the Community Hospitals Network, I want
to thank you for your most significant contribution to our Nursing
Summit: Vision for Nursing 2005. The evaluations of your presentation
were outstanding. Our leadership found your philosophy and suggested
interventions most helpful not only in crafting the five year plan
for the Network but also in designing some immediate tactics for
their individual business units. "The Officers, Directors and Education Committee of the Oklahoma Association of Health Care Providers would like to take this opportunity to extend our appreciation to you for addressing the Long-Term Care industry at the "Sailing and Surviving the Seas of Long-Term Care" convention on June 22 and 23, 2004. Your contribution was significant and for that, we say "Thank You." I personally would like to say "Thank You" for being a part of our program. Connie L. Cook Education Director Oklahoma Association of Health Care Providers "We had so many positive comments regarding the entire convention and all of our speakers. I want to thank you very much for being a part of this event. Cheryl, you are a delight to work with and know how to interact with the participants." Bev Herman Education Director North Dakota Long Term Care Association "I want to take this opportunity to thank you for presenting at our Annual Nursing and Dietary Workshop. The attendees really appreciated your sessions and your information! I heard nothing but favorable comments about your presentation. You were awesome!!!!" Lori L. Tracy Assistant Executive Director South Dakota Health Care Association "Wonderful
presentation! Excellent session! Highlight of the convention! Have
him back again! These are just a few of the comments that I heard
from the attendees." "Thank you so much for presenting at the WACTE State Conference. We appreciate your time and effort in providing an outstanding session. The information you shared certainly complimented the theme; "Setting A New Course." Our attendees were enlightened with your message and will share the information with their colleagues. On behalf of the WACTE Board of Directors, thank you for your dedication to Career and Technical Education. ~"Together, We Are Stronger." - Bonnie Weiland Hare Wisconsin Association for Career and Technical Education "Clint
Maun's presentation of "Smooth Operations" on June 23
at our Heart of Leadership Conference exceeded all of our expectations
here at Oak Grove. The staff is still commenting on how encouraged
they were from Clint's talk and continue to use the buzz words from
the presentation. I cannot remember when my staff and I laughed
so hard and yet walked away with useful information. I can strongly
recommend this presentation to any facility that is looking for
a way to boost spirits and productivity." "Mother
of mercy, you are one amazing guy! First you drive half the night
to get to our conference in the middle of Oregon, talk non-stop
for more than six hours to rave reviews, then climb back into your
car for the long drive back to the Portland airport. You must have
more energy in your little finger than I've ever had in my entire
life. To say you were a hit at our conference is quite the understatement.
We had people stopping by the registration table all day, thanking
us for spending the money to bring you here instead of on those
souvenir sweatshirts!" "Our management
team and their staff expressed their ability to "relate"
to your realistic approach to customer service and ways to work
with their customers! Their evaluations gave you "Rave"
reviews and no one wanted the day to end!" "Thank
you so much for your incredible contribution to the Continuing Care
Accreditation Commission's anniversary luncheon. My staff sat with
Larry Minnix, AAHSA's new CEO during your speech and he asked them,
"who is this guy, he's really good?" and of course they
told him about your time with the entire staff last fall. Needless
to say, even Larry found you to be a tough act to follow!" "Clint
Maun's ideas on "Unleashing Productivity" and "Managing
Turf Wars", presented to 178 Heritage Enterprises/Heritage
Manor department heads and senior staff members, has injected new
enthusiasm among all participants. His humorous presentation of
very practicable management strategies gave all attendees a wonderful
break from the day-to-day, and vigor to return to their facilities
to "embrace the chaos" they must supervise daily." Good Morning Cheryl! "By all accounts our 56th Annual Conference held at the Meydenbauer Conference Center in Bellevue was a huge success. ‘Thank you’ for your sessions “Charge Nurses in Charge and Leading the Day in Long Term Care”, “Team Based Admission Assessment” and “Creating Passionate Ownership of Today’s Business Success – Administrators and Directors of Nursing as Business Partners” that were very well received! We couldn’t do it without you! WAHSA is committed to providing quality education to our members to meet their current needs. Again, thank you for taking your time and sharing your expertise. We look forward to working with you in the future and appreciate your continued support. Have a great summer!" Sincerely, Pat & the ‘ENTIRE’ WAHSA Conference Planning Committee WAHSA "Thank you so much for presenting at the WACTE State Conference. We appreciate your time and effort in providing an outstanding session. The information you shared certainly complimented the theme; "Setting A New Course." Our Attendee's were enlightened with your message and will share the information with their colleagues." Wisconsin Association for Career and Technical Education "The moment you begin to speak, it was clear that we made the right decision in choosing you to deliver our keynote at our annual meeting. Your presentation was well researched, humorous and great send off for our attendees. I appreciate you taking time to be with us. Sue Richtemeyer, Past President Wisconsin Division "You were exactly what we were looking for. Everyone left empowered. I was very impressed that you researched our association. To me it sent the message that you were there for us! I also learned a new acronym for IAAP! I was so impressed with your keynote that I will be recommending you as a speaker for future conventions. Thank you for your presentation. You have a gift and can impact many lives with your inspiration. Cheryl Zitlow, CAP, President Wisconsin Division |
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